AI & Automation

Ciniter AI Agents

AI staff that work 24/7 on every channel

Deploy AI agents on WhatsApp, Messenger, Instagram, and your website. They handle customer inquiries, take orders, make bookings, and manage operations — just like human staff, but always available.

24/7

Availability on every channel

31

Business operations the AI can perform

< 5sec

Average response time

How It Works

Get up and running in three simple steps.

1

Connect your channels

Link WhatsApp Business, Instagram, Messenger, and your website — your AI agent appears on all of them.

2

Train with your knowledge

Upload products, policies, FAQs, and procedures. The AI learns your business and speaks your brand voice.

3

AI handles everything

Answer inquiries, take orders, book appointments, send invoices, check inventory — all through natural conversation.

Everything You Need

Deep capabilities across every aspect of ai agents.

Customer-Facing Agent

Handle inquiries and transactions automatically.

  • Answer product and service questions
  • Take orders and process payments
  • Make bookings and reservations
  • Handle complaints and returns

Operations Agent

Run your business from WhatsApp.

  • Pull financial reports on demand
  • Check inventory levels
  • Approve purchase orders and expenses
  • Create tasks and assign to team

Multi-Channel Presence

One AI, every platform your customers use.

  • WhatsApp Business with verified badge
  • Instagram DM automation
  • Facebook Messenger
  • Website live chat with AI fallback
Our AI agent handles 80% of WhatsApp inquiries without any human help. It takes orders, checks stock, and even follows up on unpaid invoices. It's like having 3 extra staff.

Yemi A.

Founder, AfroNaturals Beauty Lagos

🤖 AI-Powered by Default

Unlike standalone tools, Ciniter AI Agents is deeply integrated with your Ciniter AI agents. Your operations agent can access and operate AI Agents via WhatsApp — no dashboard needed.

Via WhatsApp

Ask your agent to perform actions, generate reports, or make changes — all through natural language.

Via Dashboard

Full visual interface when you want hands-on control — every feature accessible with clicks.

What You No Longer Need

Stop paying separately for tools that do less. Ciniter AI Agents is included free with every Ciniter account.

Your chatbot tool

Auto-reply systems

Custom bot development

Hired customer service staff

Frequently Asked Questions

Does the AI actually take orders and process payments?
Yes, it creates real sale orders in your system and sends payment links — not just canned replies.
What if the AI can't answer something?
It seamlessly hands off to a human team member with full conversation context so nothing is repeated.
Can I control what the AI is allowed to do?
Yes, configure which operations the AI can perform and set approval thresholds for sensitive actions.

Works Great With

These products are in the same category and work seamlessly together.

Get Ciniter AI Agents — Free

Included with every Ciniter account alongside 24 other business applications. No per-app pricing. No feature gates. Just sign up and use it.